Return & Shipping Policy
At Binding Ties, we are committed to delivering your orders promptly and securely. Please review our shipping policy to understand how we process and handle shipping for your purchases.
Shipping Locations
We currently ship across India. If you wish to place an international order, please contact our customer support at [insert contact details] for assistance.
Processing Time
- All orders are processed within [1-3 business days] after payment confirmation.
- Orders are not shipped or delivered on weekends or public holidays.
- In the event of high order volume or unforeseen circumstances (e.g., natural disasters, pandemics), processing times may be slightly delayed. We will notify you via email if there are significant delays.
Shipping Charges
- Standard Shipping: ₹[Insert Rate] (Free for orders above ₹[Insert Amount])
- Express Shipping: ₹[Insert Rate] (Optional, if applicable)
Shipping charges are calculated at checkout based on the delivery location and order value.
Estimated Delivery Times
- Standard Shipping: [5-7 business days]
- Express Shipping: [2-4 business days] (if applicable)
Delivery times may vary depending on your location and courier services.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number and instructions to track your package online.
Undeliverable Packages
If a package is undeliverable due to incorrect shipping details provided by the customer, additional shipping charges may apply for re-delivery.
Lost or Damaged Items
We strive to ensure the safe delivery of your products. However, if your order is lost or damaged during transit:
- Please contact us within 48 hours of receiving the package.
- Provide us with your order number and photographic evidence of the damage (if applicable).
- We will assess the situation and offer a replacement or refund, as deemed appropriate.
Contact Us
For any questions or concerns about shipping, please reach out to us:
- Email: bindingtiesbyami@gmail.com
- Phone: +91 9978223597
We’re here to help!
Return :
At Binding Ties, every photobook is made to order—only after you’ve approved the design. Whether it’s a pre-designed style or a custom creation, your photobook is crafted just for you, with great care and quality.
Once the photobook is printed, we will send you its photo before packing and shipping through our trusted delivery partners. You will receive tracking details by email. If your book arrives damaged, just send us a few clear photos of the packaging and album—we will make it right. Please note, colours may appear slightly different in print compared to what you see on screen, due to variations in screen settings and the nature of printed materials.
Because each book is personalized, we don’t accept returns. But if we have made a mistake, email us within 48 hours and we will take care of it.
We’re here to help you hold on to what matters most—beautifully.
Shipping :
At Binding Ties, we are committed to delivering your orders promptly and securely.
Shipping Locations
We currently ship across India. If you wish to place an international order, please contact our customer support at bindingtiesbyami@gmail.com or send a WhatsApp message on +91 9978223597 for assistance.
Shipping Charges (across India) per book
- Standard Shipping: ₹150
- Express Shipping: ₹300
Estimated Delivery Times
- Standard Shipping: 6-10 business days
- Express Shipping: 3-5 business days
- Delivery times may vary depending on your location and courier services. Orders are not shipped on weekends or public holidays. In the event of high order volume or unforeseen circumstances (e.g., natural disasters, pandemics), processing times may be slightly delayed. We will notify you via email if there are significant delays.
Order Tracking
Once your order is shipped, you will receive an email with a tracking number and instructions to track your package online.
Undeliverable Packages
If a package is undeliverable due to incorrect shipping details provided by the customer, additional shipping charges will apply for re-delivery.
Contact Us
For any questions or concerns about shipping, please reach out to us:
- Email: bindingtiesbyami@gmail.com
- Phone: +91 9978223597
We’re here to help!